Customizing the Issue Order of Reports
At the bottom of the filters section, you can customize the order the issues will appear in the report. Issues can be sorted based on various attributes such as their creation dates, due dates, last changed dates, priority, status, etc.
In the issue grouping section, you can add sorting levels to the report. To add an additional sorting level to the report, simply press the button. A maximum of 3 additional sorting conditions can be added. Let's say you want the issues to be sorted based on their priority (Critical, high, medium, low) and then by their zone. This can be done by setting the 'Sort by' field to 'Priority' and the 'Group by' field to 'Zone'.