Symptoms
When you click on 'View in model', the camera brings you to unexpected location.
Causes
The offset is likely caused by the fact that the model on which the issues were created does not share the same coordinates as the model where you're attempting to view the issues.
Resolution
In most cases, the misalignment between models happen when exporting the model from one platform to another. For example, in Revit, it is important to select the 'shared coordinates' before converting the file into an NWC:
If no 'shared coordinates' were applied, then this would explain why the viewpoints are offset.
In order to make sure that the existing viewpoints are all setup with the correct positioning, it will be necessary to update them once the model is exported with the 'shared coordinates'.
If you have any questions about this topic or are not sure about how to apply these steps to your project, please reach out to us for further assistance.
