Troubleshooting Sheet Publishing from Revit to a Newforma Konekt project

If you are having trouble publishing sheets to your project, here are some steps you can take to try to resolve the situation:

1. The most common cause for missing sheets is that the dimensions of your sheets do not match the sheet dimensions that are supported by our viewer. Here is the list of supported sizes: Supported Paper format - Publish Sheets Feature
2. You can also attempt to reinstall the Newforma Konekt PDF printer as follows
   
   1. Uninstall Newforma Konekt from 'Add/Remove Programs' in Windows. If you see a PDF printer with the name Newforma Konekt, please uninstall it as well:
      
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   2. Then, reinstall the Newforma Konekt add-in by downloading it from this page: https://bimtrack.co/resources/integrations/add-ins/revit.
      *When installing, it is also important to click on the link below to install the PDF printer:
      
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3. It is also possible that the PDF printer is the problem. In order to determine what could have caused the error, you can take the following approach:
   1. From the Revit print tool, you should select the same sheet as well as the Newforma Konekt printer:
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   2. After clicking on 'Ok', select the backup folder. Once this is done and you click on 'Ok' again, and an error message appears on the screen, try the operation again but this time by selecting another PDF printer.
4. Finally, it is still possible to publish sheets manually by uploading them to the viewer(see Upload a Model From a IFC File).