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  1. BIM Track Help Center
  2. FAQs

FAQs

Issues

  • Why can't I see all the issues?
  • How to control who can close a status?
  • How to export all issues?
  • How can we merge issues?
  • Who can and cannot merge issues?
  • Which issues can't be merged?
See all 7 articles

Integrations

  • How do you export Revit linked model to IFC?
  • Why can't I use the 'Isolate Elements' feature?
  • How to export from Revit annotations/drawings that do not appear in the Publish tool?
  • Which paper format are supported by the Publish Sheets Feature?
  • How do I change the image editor used by the add-in?
  • How to sync a custom status to Navisworks?
See all 9 articles

Other FAQs

  • Is It Possible to Rename a Hub?
  • Why am I still receiving notifications after I was removed from a project/Hub?
  • How should my team members configure their notifications to avoid receiving due date notifications after they resolved an issue?
  • Why does my model appear with distorted geometry?
  • How can I create reports only for the issues that are 'Not set' in the confidentiality field?

Troubleshooting

  • Troubleshoot Login Issues - Add-ins
  • Reinstall BIM Track for Autodesk Products
  • Disable BIM Track for AutoCAD
  • I see the BIM Track tab but the add-in window is nowhere to be found
  • Slow performance of BIM Track in Navisworks
  • Publishing an issue takes a long time in Navisworks
See all 16 articles
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